Assistant Facilities Manager – Director
Flagship Healthcare Properties is a rapidly growing commercial real estate investment firm located in Charlotte, NC that specializes in the acquisition, development, management and leasing of medical office properties, primarily in the Southeast.
The Assistant Facility Manager is a management/administrative position requiring customer service skills and a knowledge of facilities management responsibilities. The person in this position will have a strong skill set to assist and support the Facilities Manager in daily administrative tasks and projects as assigned.
Key Responsibilities Will Include:
• Developing effective working relationships with team members, client, and vendors to
provide first class service and management of client’s properties
• Assisting with setting up new vendors and tenants in technology systems
• Ensuring contact information for both vendors and tenants is up to date at all times
• Coordinating practice manager meetings in conjunction with FM
• Assisting in conducting regular property visits (overnight travel may be required) and
documenting tenant interactions in appropriate software
• Assist with the coordination of tenant move ins/outs
• Overseeing and reviewing the Certificates of Insurance Compliance for Vendors for client
• Following up weekly with the team on Work Orders
• Coordinating the onboarding of a new vendor as well of the termination of vendors as
appropriate.
• Coordinating and creating service contracts insuring execution by all parties
• Supporting FM by monitoring new leases and lease changes in software programs
• Reviewing, understanding, and enforcing lease contracts as well as reviewing, accurately
coding, and approving invoices
• Assisting with acquisition of bids for service contracts and other projects
• Demonstrating professionalism and providing support when working with FHP’s Chief
Engineer, Tenant Services Coordinator, Maintenance Technicians, and Senior Vice
President/Property Director
• Ensuring tenant satisfaction through frequent tenant interactions, open and frequent
communication, and completion of annual surveys as appropriate
• Acting as point of contact during team member’s vacations/time out of office
• Embodying FHP’s Core Values while acting as an extension of Senior Management
• Entering work orders in Prism and monitoring completion timelines
• Assisting in responding to after-hours emergencies as needed
• Assisting in finding vendors for misc. repairs in smaller geographic markets
• Obtaining pricing of 2-3 bids for new services
• Coordinating the addition and/or maintenance of AED defibrillators
• Entering work orders in Landlord’s Work Order system, coordinating repairs and following up accordingly.
• Coordinating after-hour repairs and special janitorial requests
• Adding additional shred services when needed
Qualifications
Desired Skills and Experience:
• Proven record of providing exceptional internal and external customer service.
• Ability to demonstrate initiative and reflect a sense of urgency by meeting or exceeding
deadlines.
• The ability to think and work both independently and in a team environment.
• The ability to multi-task and prioritize projects.
• Attention to detail and self-motivation
• Excellent written and verbal communication skills, problem solving abilities and
organizational skills
• Proficiency in Microsoft Office Suite
How To Apply
Flagship Healthcare Properties is an Equal Opportunity Employer. This job description is not
considered an employment agreement or contract. Management has the right to alter this job
description at any time without notice
Apply Here!